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Organic Sandalwood Oil

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Supports Healthy Cholesterol*
Supports Weight Management*
Boosts Immune System*
Improves Memory & Concentration*
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Sandalwood is the general name for woody perennials of the Santalum genus (Santalaceae), which are utilized for their fragrant heartwood.

What is Sandalwood Essential Oil?

Sandalwood is the second most expensive aromatic wood in the world, after African Blackwood [1]. The oil extracted from the stems and roots are highly sought after by the fragrance and perfume industry. Santalum album, also known as tropical or Indian sandalwood, is the most valuable of the commercially used species due to the high heartwood oil content (6–10% by dry weight) and desirable odor characteristics [2]. The oil is also used as a flavor component in different food items, including candy, ice cream, baked food, puddings, alcoholic and non-alcoholic beverages, and gelatin. The essential oil sandalwood is in high demand by the food industries due to its persistent aroma with fixative property [5]. The flavoring is used at levels below 10 ppm, the highest possible level for use in food products being 90 ppm. The sweet, powerful, and lasting odor has made sandalwood oil useful in the perfume industry, soaps, candles, incense, folk medicine, and religious and cultural purposes for centuries [3, 4]. *

How Could Sandalwood Essential Oil Improve My Health?

  • Sandalwood oil is been widely used in folk medicine to support the immune system with colds, throat, skin health, heart health, energy, urinary tract health, supporting a healthy flammatory response, live and gallbladder health, and other maladies. In traditional medicine, Sandalwood oil is used to support a healthy head pain response and stomach health. In India, Sandalwood oil emulsion or paste is used in many areas of skin health remeedies [6]. *
  • Sandalwood oil has various traditional medicinal applications including antiseptic, antispasmodic, astringent, antiphlogistic, carminative, disinfectant, diuretic, hypotensive, and memory enhancing properties [7, 8]. It also balances the circulatory, digestive, respiratory, and nervous systems. They are very effective healthy flammatory response [9]. They have a nice cooling effect and give relief from all types of healthy brain flammatory response, digestive system, nervous system, circulatory system, the excretory system [10]. *
  • One of the primary components of the East Indian sandalwood oil is α-santalol, a molecule that has been investigated for its potential use as a chemopreventive agent in skin health. Ultraviolet light induces tumor promoting events in keratinocyte cells that, if allowed to proceed, will ultimately lead to the development of pre-cancerous conditions such as actinic keratosis and skin tumors, including papillomas and squamous cell carcinoma. Sandalwood oil may provide multiple positive cellular effects [19]. Topical application of a sandalwood oil supports a healthy response to radiotherapy [20]. *
  • Sandalwood oil gives a healthy flammatory viral response due to its antiphlogistic properties [11]. Being a relaxant and sedative in nature, this oil works well for supporting healthy motor functions. It relaxes nerves, muscles, and blood vessels and hence supports calm motor functions and movements. Thus it is helpful in supporting healthy body more functions, aches and pains. It also supports the frequency and quantity of urination. This helps in supporting a healthy urinary system. Its fragrance keeps away microbes and small insects, reason why it is extensively used in incense sticks, sprays, fumigants, and evaporators to disinfect the surroundings. Sandalwood oil is taken with milk or with water to support healthy blood pressure [12]. *
  • Topical use of sandalwood oil has extraordinary property. It is used for calming and cooling effects on the body and mind due to its emollient activity. It helps relieve fever and burns and supports a healthy sweat response. The essential oil is used to support skin health [13]. When applied to skin, it protects wounds, sores, boils, pimples, etc. due to its antiseptic nature. Sandalwood helps smooth and cool the skin, and can be made into a paste, lotion, or soap for cleansing, calming, and hydrating sensitive or aging skin. It is used extensively in the production of incenses. Its oil can be mixed with bathing water or other lotions or oils to apply on skin and wounds and ensure their protection due to its disinfectant nature [12]. Its antiseptic property also helps to support skin challenges. Its germicidal quality supports the healthy growth of bacteria. The essential oil is used as deodorant due to its strong odor [14]. It also acts as a skin moisturizer. Sandalwood paste tones up the skin. Due to its astringent nature, it is used for especially for oily skin [15]. *
  • Therapeutic grade essential oil is generally safe for human consumption in small amounts as per approval is given by the Food and Drug Administration (FDA). 0.001% of sandalwood essential oil is approved by the FDA to use it in the food industry [8]. Sandalwood essential oil is helpful in packaging the foods like cucumbers, peppers, corned beef, herring, and eggs for longer periods. Sandalwood essential oil vapor is used to cover preservation of several foods and packaging of dry food items from spoilage of microorganisms due to its antimicrobial activity. It helps to inhibit oxidative deterioration in meat products due to its antioxidant activity [16]. *
  • Sandalwood essential oil was used in the preparation of different kinds of candies and chocolates. These kinds of chocolates offer mood support and calm the mind due to a high percentage of α-santalol in the sandalwood essential oil [17]. Sandalwood essential oil is useful in the alcohol beverage industry. Sandalwood essential oil is added to vodkas and liqueurs like brandy as a primary or supplemental flavor. Therapeutic grade sandalwood essential oil is added to mineral water drop-wise to enhance the flavor of the water and to freshen the mind [18]. Sandalwood essential oil in water supports skin toxins, petroleum residues, metals, and other foreign substances without any side effects. Sandalwood essential oil is also added to soda water to increase metabolism and soothe digestive issues. *
  • Psoriasis, a chronic inflammatory skin disease marked by hyperproliferation and aberrant differentiation of keratinocytes, affects 2–3% of the world’s population. East Indian Sandalwood oil has a healthy flammatory response properties in skin models and hypothesized that oil might provide benefit to skin health due to its healthy flammatory response and healthy proliferative properties [22]. *

Phytochemical Content

Approximately 90% of S. album essential oil is composed of the sesquiterpene alcohols α-,β-, and epi-β-santalol and α-exo-bergamotol. The α- and β-santalols are the most important contributors to sandalwood oil fragrance. Lanceol and α-bisabolol are also found in uncertain concentrations.

Suggest Usage / Dosage

Topical use: ~ 2 or 3 drops of sandalwood oil as deodorant, skin care, hair care, and aromatherapy. When applying it onto the skin, dilute it using a carrier oil.

Internal use: 100 % pure sandalwood food grade oil of 0.001% is used in food items as a flavor enhancing. Daily consumption is 0.0074 mg/kg [8].

Ideal Storage Conditions

Use a sealed container to store this product in a cool, dry place. Keep away from direct light and moisture. Once the package is opened, it must be re-sealed and used within 6 months.

 

Shelf Life

Two years from date of manufacture.

References

  1. Kumar, Arun; Joshi, Geeta; Ram, Mohan (25 December 2012). "Sandalwood: history, uses, present status and the future" (PDF). Current Science. 103.
  2. Phylogeny and biogeography of the sandalwoods (Santalum, Santalaceae): repeated dispersals throughout the Pacific. Harbaugh DT, Baldwin BG Am J Bot. 2007 Jun; 94(6):1028-40.
  3. https://en.wikipedia.org/wiki/Sandalwood
  4. Das K. Chapter 82 - Sandalwood (Santalum album) Oils A2 - Preedy, Victor R. BT - Essential Oils in Food Preservation, Flavor and Safety. In: San Diego: Academic Press; 2016:723-730. doi:https://doi.org/10.1016/B978-0-12-416641-7.00082-1.
  5. Jain, S.H., Arya, R., Hemant, K., 2007. Distribution of sandal (Santalum album L.), current growth rates, predicted yield of heartwood and oil content and future potential in semi-arid and arid regions of Rajasthan, India. For. Trees Livelihoods 17, 261–266.
  6. Dwivedi, C., Abu-Ghazaleh, A., 1997. Chemopreventive effects of sandalwood oil on skin papillomas in mice. Eur. J. Cancer Prev. 6, 399–401.
  7. Desai, V.B., Hirenath, R.D., 1991. Pharmacological screening of HESP and sandalwood oil. Indian Perfum. 35, 69–70.
  8. Burdock, G.A., Carabin, I.G., 2008. Safety assessment of sandalwood oil (Santalum album L.). Food Chem. Toxicol. 46 (2), 421–432.
  9. Li, G., Singh, A., Liu, Y., Bruce, S., Li, D., 2013. Comparative effects of sandalwood seed oil on fatty acid profiles and inflammatory factors in rats. Lipids 48, 105–113.
  10. Okugawa, H., Ueda, R., Matsumoto, K., Kawanishi, K., Kato, A., 1995. Effect of alpha and beta santalol from the sandalwood on the central nervous system in mice. Phytomedicine 2, 119–126.
  11. Benencia, F., Courreges, M.C., 1999. Antiviral activity of sandalwood oil against herpes simplex viruses-1 and 2. Phytomedicine 6 (2), 119–123.
  12. Sindhu, R.K., Upma Kumar, A., Arora, S., 2010. Santalum album Linn: a review on morphology, phytochemistry and pharmacological aspects. Int.J. Pharm. Tech. Res. 2, 914–919.
  13. Arun Kumar, A.N., Joshi, G., Mohan Ram, H.Y., 2012. Sandalwood: history, uses, present status and the future. Curr. Sci. 103 (12), 1408–1416.
  14. Brocke, C., Eh, M., Finke, A., 2008. Recent developments in the chemistry of sandalwood odorants. Chem. Biodivers. 5, 1000–1010.
  15. Desai, V.B., 1991. Pharmacological screening of HESP and sandalwood oil. Indian Perfum. 35 (2), 69–70.
  16. Misra, B.B., Dey, S., 2012. Phytochemical analyses and evaluation of antioxidant efficacy of in vitro callus extract of east indian sandalwood tree (Santalum album L.). J. Pharmacogn. Phytochem. 1 (3), 7–16.
  17. Hongratanaworakit, T., Heuberger, E., Buchbauer, G., 2004. Evaluation of the effect of East Indian sandalwood oil and alpha santalol on humans after transdermal absorption. Planta Med. 70, 3–7.
  18. Heubeger, E., Hongratanaworakit, T., Buchbauer, G., 2006. East Indian sandalwood and α-santalol odor increase physiological and self-rated arousal in humans. Planta Med. 72, 792–800.
  19. Dickinson, Sally E. et al. “A Novel Chemopreventive Mechanism for a Traditional Medicine: East Indian Sandalwood Oil Induces Autophagy and Cell Death in Proliferating Keratinocytes.” Archives of biochemistry and biophysics 558 (2014): 143–152. PMC. Web. 27 Jan. 2018.
  20. Palatty, P L et al. “Topical Application of a Sandal Wood Oil and Turmeric Based Cream Prevents Radiodermatitis in Head and Neck Cancer Patients Undergoing External Beam Radiotherapy: A Pilot Study.” The British Journal of Radiology 87.1038 (2014): 20130490. PMC. Web. 27 Jan. 2018.
  21. Sharma, Manju et al. “East Indian Sandalwood Oil (EISO) Alleviates Inflammatory and Proliferative Pathologies of Psoriasis.” Frontiers in Pharmacology 8 (2017): 125. PMC. Web. 27 Jan. 2018.

   
Delivery Methods

We ship worldwide using NZ Post Priority and Express Tracked mail service. All orders placed with us are tracked so that you can find your order at any time, once it has been dispatched.

Delivery Time
Most orders are shipped by 4 PM within two business days. If for some reason we cannot ship your order by 4 PM within two business days, we will email you to let you know within 48 hours.

NZ Delivery Time
All New Zealand orders are tracked. Please allow for 2 business days for processing and packaging, with 3 - 5 business days to arrive.

USA Delivery Time
We use tracked Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent

Canada Delivery Time
We use tracked Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent

Australia Delivery Time
We use tracked Priority shipping which may take up to 6 - 8 days. Please allow for 2 business days for processing and packaging before your order is sent.

All Other International Countries Delivery Time
We use Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent.
Returns With Us Are Easy

Biotanica® maintains a total customer satisfaction guarantee on all Biotanica® auto-delivery products. If you, the customer, are unhappy with the product for any reason, you can return the unused item(s) for a full refund of the purchase price minus delivery and handling. To obtain your refund, you must email us at: returns@BiotanicaHealth.com with your order number so we can process your refund.

Your order number can easily be found next to your name on grey package it arrived in.

To receive your refund, your return must be received at our delivery facility within 30 days of purchase. You pay for return delivery.

Please send your package to:

Biotanica® Health
P O Box 147200
Ponsonby
Auckland
1011
New Zealand

We will not accept or issue a refund for any packages marked return to sender or refused. If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product, a refund will be issued to your credit card.

After the delivery department receives your return, it generally takes 3 - 5 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for the refund to be posted to your account, depending on your financial banking institution.

Here are 5 more great reasons to buy from us:

   

You get a full 30 days to return your item to us. If it's not right for you, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund your order less any applicable bank and service fees.

Returns are easy, simply click here for our returns policy. We'll get you a replacement or refund in a snap!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

Ordering from Biotanica® is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone.

Sandalwood is the general name for woody perennials of the Santalum genus (Santalaceae), which are utilized for their fragrant heartwood.

What is Sandalwood Essential Oil?

Sandalwood is the second most expensive aromatic wood in the world, after African Blackwood [1]. The oil extracted from the stems and roots are highly sought after by the fragrance and perfume industry. Santalum album, also known as tropical or Indian sandalwood, is the most valuable of the commercially used species due to the high heartwood oil content (6–10% by dry weight) and desirable odor characteristics [2]. The oil is also used as a flavor component in different food items, including candy, ice cream, baked food, puddings, alcoholic and non-alcoholic beverages, and gelatin. The essential oil sandalwood is in high demand by the food industries due to its persistent aroma with fixative property [5]. The flavoring is used at levels below 10 ppm, the highest possible level for use in food products being 90 ppm. The sweet, powerful, and lasting odor has made sandalwood oil useful in the perfume industry, soaps, candles, incense, folk medicine, and religious and cultural purposes for centuries [3, 4]. *

How Could Sandalwood Essential Oil Improve My Health?

  • Sandalwood oil is been widely used in folk medicine to support the immune system with colds, throat, skin health, heart health, energy, urinary tract health, supporting a healthy flammatory response, live and gallbladder health, and other maladies. In traditional medicine, Sandalwood oil is used to support a healthy head pain response and stomach health. In India, Sandalwood oil emulsion or paste is used in many areas of skin health remeedies [6]. *
  • Sandalwood oil has various traditional medicinal applications including antiseptic, antispasmodic, astringent, antiphlogistic, carminative, disinfectant, diuretic, hypotensive, and memory enhancing properties [7, 8]. It also balances the circulatory, digestive, respiratory, and nervous systems. They are very effective healthy flammatory response [9]. They have a nice cooling effect and give relief from all types of healthy brain flammatory response, digestive system, nervous system, circulatory system, the excretory system [10]. *
  • One of the primary components of the East Indian sandalwood oil is α-santalol, a molecule that has been investigated for its potential use as a chemopreventive agent in skin health. Ultraviolet light induces tumor promoting events in keratinocyte cells that, if allowed to proceed, will ultimately lead to the development of pre-cancerous conditions such as actinic keratosis and skin tumors, including papillomas and squamous cell carcinoma. Sandalwood oil may provide multiple positive cellular effects [19]. Topical application of a sandalwood oil supports a healthy response to radiotherapy [20]. *
  • Sandalwood oil gives a healthy flammatory viral response due to its antiphlogistic properties [11]. Being a relaxant and sedative in nature, this oil works well for supporting healthy motor functions. It relaxes nerves, muscles, and blood vessels and hence supports calm motor functions and movements. Thus it is helpful in supporting healthy body more functions, aches and pains. It also supports the frequency and quantity of urination. This helps in supporting a healthy urinary system. Its fragrance keeps away microbes and small insects, reason why it is extensively used in incense sticks, sprays, fumigants, and evaporators to disinfect the surroundings. Sandalwood oil is taken with milk or with water to support healthy blood pressure [12]. *
  • Topical use of sandalwood oil has extraordinary property. It is used for calming and cooling effects on the body and mind due to its emollient activity. It helps relieve fever and burns and supports a healthy sweat response. The essential oil is used to support skin health [13]. When applied to skin, it protects wounds, sores, boils, pimples, etc. due to its antiseptic nature. Sandalwood helps smooth and cool the skin, and can be made into a paste, lotion, or soap for cleansing, calming, and hydrating sensitive or aging skin. It is used extensively in the production of incenses. Its oil can be mixed with bathing water or other lotions or oils to apply on skin and wounds and ensure their protection due to its disinfectant nature [12]. Its antiseptic property also helps to support skin challenges. Its germicidal quality supports the healthy growth of bacteria. The essential oil is used as deodorant due to its strong odor [14]. It also acts as a skin moisturizer. Sandalwood paste tones up the skin. Due to its astringent nature, it is used for especially for oily skin [15]. *
  • Therapeutic grade essential oil is generally safe for human consumption in small amounts as per approval is given by the Food and Drug Administration (FDA). 0.001% of sandalwood essential oil is approved by the FDA to use it in the food industry [8]. Sandalwood essential oil is helpful in packaging the foods like cucumbers, peppers, corned beef, herring, and eggs for longer periods. Sandalwood essential oil vapor is used to cover preservation of several foods and packaging of dry food items from spoilage of microorganisms due to its antimicrobial activity. It helps to inhibit oxidative deterioration in meat products due to its antioxidant activity [16]. *
  • Sandalwood essential oil was used in the preparation of different kinds of candies and chocolates. These kinds of chocolates offer mood support and calm the mind due to a high percentage of α-santalol in the sandalwood essential oil [17]. Sandalwood essential oil is useful in the alcohol beverage industry. Sandalwood essential oil is added to vodkas and liqueurs like brandy as a primary or supplemental flavor. Therapeutic grade sandalwood essential oil is added to mineral water drop-wise to enhance the flavor of the water and to freshen the mind [18]. Sandalwood essential oil in water supports skin toxins, petroleum residues, metals, and other foreign substances without any side effects. Sandalwood essential oil is also added to soda water to increase metabolism and soothe digestive issues. *
  • Psoriasis, a chronic inflammatory skin disease marked by hyperproliferation and aberrant differentiation of keratinocytes, affects 2–3% of the world’s population. East Indian Sandalwood oil has a healthy flammatory response properties in skin models and hypothesized that oil might provide benefit to skin health due to its healthy flammatory response and healthy proliferative properties [22]. *

Phytochemical Content

Approximately 90% of S. album essential oil is composed of the sesquiterpene alcohols α-,β-, and epi-β-santalol and α-exo-bergamotol. The α- and β-santalols are the most important contributors to sandalwood oil fragrance. Lanceol and α-bisabolol are also found in uncertain concentrations.

Suggest Usage / Dosage

Topical use: ~ 2 or 3 drops of sandalwood oil as deodorant, skin care, hair care, and aromatherapy. When applying it onto the skin, dilute it using a carrier oil.

Internal use: 100 % pure sandalwood food grade oil of 0.001% is used in food items as a flavor enhancing. Daily consumption is 0.0074 mg/kg [8].

Ideal Storage Conditions

Use a sealed container to store this product in a cool, dry place. Keep away from direct light and moisture. Once the package is opened, it must be re-sealed and used within 6 months.

 

Shelf Life

Two years from date of manufacture.

References

  1. Kumar, Arun; Joshi, Geeta; Ram, Mohan (25 December 2012). "Sandalwood: history, uses, present status and the future" (PDF). Current Science. 103.
  2. Phylogeny and biogeography of the sandalwoods (Santalum, Santalaceae): repeated dispersals throughout the Pacific. Harbaugh DT, Baldwin BG Am J Bot. 2007 Jun; 94(6):1028-40.
  3. https://en.wikipedia.org/wiki/Sandalwood
  4. Das K. Chapter 82 - Sandalwood (Santalum album) Oils A2 - Preedy, Victor R. BT - Essential Oils in Food Preservation, Flavor and Safety. In: San Diego: Academic Press; 2016:723-730. doi:https://doi.org/10.1016/B978-0-12-416641-7.00082-1.
  5. Jain, S.H., Arya, R., Hemant, K., 2007. Distribution of sandal (Santalum album L.), current growth rates, predicted yield of heartwood and oil content and future potential in semi-arid and arid regions of Rajasthan, India. For. Trees Livelihoods 17, 261–266.
  6. Dwivedi, C., Abu-Ghazaleh, A., 1997. Chemopreventive effects of sandalwood oil on skin papillomas in mice. Eur. J. Cancer Prev. 6, 399–401.
  7. Desai, V.B., Hirenath, R.D., 1991. Pharmacological screening of HESP and sandalwood oil. Indian Perfum. 35, 69–70.
  8. Burdock, G.A., Carabin, I.G., 2008. Safety assessment of sandalwood oil (Santalum album L.). Food Chem. Toxicol. 46 (2), 421–432.
  9. Li, G., Singh, A., Liu, Y., Bruce, S., Li, D., 2013. Comparative effects of sandalwood seed oil on fatty acid profiles and inflammatory factors in rats. Lipids 48, 105–113.
  10. Okugawa, H., Ueda, R., Matsumoto, K., Kawanishi, K., Kato, A., 1995. Effect of alpha and beta santalol from the sandalwood on the central nervous system in mice. Phytomedicine 2, 119–126.
  11. Benencia, F., Courreges, M.C., 1999. Antiviral activity of sandalwood oil against herpes simplex viruses-1 and 2. Phytomedicine 6 (2), 119–123.
  12. Sindhu, R.K., Upma Kumar, A., Arora, S., 2010. Santalum album Linn: a review on morphology, phytochemistry and pharmacological aspects. Int.J. Pharm. Tech. Res. 2, 914–919.
  13. Arun Kumar, A.N., Joshi, G., Mohan Ram, H.Y., 2012. Sandalwood: history, uses, present status and the future. Curr. Sci. 103 (12), 1408–1416.
  14. Brocke, C., Eh, M., Finke, A., 2008. Recent developments in the chemistry of sandalwood odorants. Chem. Biodivers. 5, 1000–1010.
  15. Desai, V.B., 1991. Pharmacological screening of HESP and sandalwood oil. Indian Perfum. 35 (2), 69–70.
  16. Misra, B.B., Dey, S., 2012. Phytochemical analyses and evaluation of antioxidant efficacy of in vitro callus extract of east indian sandalwood tree (Santalum album L.). J. Pharmacogn. Phytochem. 1 (3), 7–16.
  17. Hongratanaworakit, T., Heuberger, E., Buchbauer, G., 2004. Evaluation of the effect of East Indian sandalwood oil and alpha santalol on humans after transdermal absorption. Planta Med. 70, 3–7.
  18. Heubeger, E., Hongratanaworakit, T., Buchbauer, G., 2006. East Indian sandalwood and α-santalol odor increase physiological and self-rated arousal in humans. Planta Med. 72, 792–800.
  19. Dickinson, Sally E. et al. “A Novel Chemopreventive Mechanism for a Traditional Medicine: East Indian Sandalwood Oil Induces Autophagy and Cell Death in Proliferating Keratinocytes.” Archives of biochemistry and biophysics 558 (2014): 143–152. PMC. Web. 27 Jan. 2018.
  20. Palatty, P L et al. “Topical Application of a Sandal Wood Oil and Turmeric Based Cream Prevents Radiodermatitis in Head and Neck Cancer Patients Undergoing External Beam Radiotherapy: A Pilot Study.” The British Journal of Radiology 87.1038 (2014): 20130490. PMC. Web. 27 Jan. 2018.
  21. Sharma, Manju et al. “East Indian Sandalwood Oil (EISO) Alleviates Inflammatory and Proliferative Pathologies of Psoriasis.” Frontiers in Pharmacology 8 (2017): 125. PMC. Web. 27 Jan. 2018.

   
Delivery Methods

We ship worldwide using NZ Post Priority and Express Tracked mail service. All orders placed with us are tracked so that you can find your order at any time, once it has been dispatched.

Delivery Time
Most orders are shipped by 4 PM within two business days. If for some reason we cannot ship your order by 4 PM within two business days, we will email you to let you know within 48 hours.

NZ Delivery Time
All New Zealand orders are tracked. Please allow for 2 business days for processing and packaging, with 3 - 5 business days to arrive.

USA Delivery Time
We use tracked Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent

Canada Delivery Time
We use tracked Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent

Australia Delivery Time
We use tracked Priority shipping which may take up to 6 - 8 days. Please allow for 2 business days for processing and packaging before your order is sent.

All Other International Countries Delivery Time
We use Priority shipping which may take up to 8 - 12 days. For Express Orders please allow for 4 - 6 days for delivery. Please allow for 2 business days for processing and packaging before your order is sent.
Returns With Us Are Easy

Biotanica® maintains a total customer satisfaction guarantee on all Biotanica® auto-delivery products. If you, the customer, are unhappy with the product for any reason, you can return the unused item(s) for a full refund of the purchase price minus delivery and handling. To obtain your refund, you must email us at: returns@BiotanicaHealth.com with your order number so we can process your refund.

Your order number can easily be found next to your name on grey package it arrived in.

To receive your refund, your return must be received at our delivery facility within 30 days of purchase. You pay for return delivery.

Please send your package to:

Biotanica® Health
P O Box 147200
Ponsonby
Auckland
1011
New Zealand

We will not accept or issue a refund for any packages marked return to sender or refused. If you return a package, we recommend that you get proof of shipment. Upon receipt of your returned product, a refund will be issued to your credit card.

After the delivery department receives your return, it generally takes 3 - 5 business days or less to process your refund. Once a return is processed, it can take up to one billing cycle for the refund to be posted to your account, depending on your financial banking institution.

Here are 5 more great reasons to buy from us:

   

You get a full 30 days to return your item to us. If it's not right for you, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund your order less any applicable bank and service fees.

Returns are easy, simply click here for our returns policy. We'll get you a replacement or refund in a snap!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

Ordering from Biotanica® is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone.

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